Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Information We Collect
When you use our financial calendar planning services, we collect several types of information to provide you with the best possible experience. This includes information you provide directly and data we gather automatically through your use of our platform.
Personal Information
Name, email address, phone number, and billing address you provide when creating an account or contacting us.
Financial Planning Data
Budget categories, financial goals, and planning preferences you enter into our calendar system.
Usage Information
How you interact with our platform, including pages visited, features used, and time spent on our services.
Technical Data
IP address, browser type, device information, and operating system details for security and optimization purposes.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our financial calendar planning services. Your data helps us create a personalized experience that meets your specific financial planning needs.
- Provide and maintain our financial calendar planning services
- Process payments and send transaction confirmations
- Send important updates about your account and our services
- Improve our platform based on user feedback and usage patterns
- Provide customer support and respond to your inquiries
- Detect and prevent fraudulent activities or security threats
- Comply with legal obligations and regulatory requirements in Bulgaria
Data Security Commitment
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal and financial information from unauthorized access, alteration, or disclosure.
Information Sharing and Disclosure
We don't sell your personal information to third parties. We may share your information only in specific circumstances that are necessary for providing our services or as required by law.
Service Providers: We work with trusted third-party service providers who help us operate our platform, process payments, and provide customer support. These providers are bound by confidentiality agreements and can only use your information for the specific services they provide to us.
Legal Requirements: We may disclose your information if required by Bulgarian law, court order, or government regulation. We may also share information to protect our rights, prevent fraud, or ensure the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but your privacy rights will continue to be protected under the same standards.
Your Privacy Rights
Under Bulgarian and EU data protection laws, you have several important rights regarding your personal information. We respect these rights and provide easy ways for you to exercise them.
- Access Your Data: You can request a copy of all personal information we hold about you, including how we've used it and who we've shared it with.
- Correct Inaccuracies: If any of your personal information is incorrect or outdated, you can ask us to update or correct it.
- Delete Your Information: You can request that we delete your personal information, subject to certain legal and operational requirements.
- Restrict Processing: You can ask us to limit how we use your information in certain circumstances while maintaining your account.
- Data Portability: You can request your personal data in a structured format that can be transferred to another service provider.
- Object to Processing: You can object to certain types of data processing, including marketing communications.
- Withdraw Consent: Where we rely on your consent to process data, you can withdraw that consent at any time.
To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and verify your identity to protect your privacy.
Data Retention and Storage
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Our data retention practices are designed to balance your privacy rights with our operational needs and legal obligations.
Account Information: We keep your basic account information for as long as your account remains active. After account closure, we retain essential information for up to 7 years to comply with Bulgarian financial regulations.
Financial Planning Data: Your financial calendar data is retained while your account is active and for 3 years after account closure, allowing you to reactivate your account with your data intact if needed.
Communication Records: Support emails and communications are kept for 5 years to help resolve future issues and improve our services.
Usage Analytics: Anonymized usage data may be retained indefinitely for service improvement, but this data cannot be linked back to your personal identity.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you use our services. You have control over these technologies and can manage them through your browser settings.
Essential Cookies: These are necessary for our website to function properly and cannot be disabled. They remember your login status and security preferences.
Analytics Cookies: We use these to understand how visitors interact with our website, helping us improve the user experience. These cookies don't identify you personally.
Preference Cookies: These remember your choices and settings to provide a more personalized experience when you return to our website.
You can control cookies through your browser settings, but disabling certain cookies may limit some website functionality. Most browsers allow you to view, manage, and delete cookies through their privacy settings.
International Data Transfers
While our primary operations are based in Bulgaria within the European Union, some of our service providers may be located outside the EU. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
We only work with service providers who maintain adequate data protection standards through approved mechanisms such as Standard Contractual Clauses or adequacy decisions. Your data receives the same level of protection regardless of where it's processed.
If you have concerns about international data transfers, please contact us to learn more about the specific safeguards we use to protect your information.
Children's Privacy
Our financial calendar planning services are designed for adults and are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent.
If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 16, please contact us immediately.
Parents and guardians who wish to review, modify, or delete their child's information can contact us using the details provided in this policy.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through your account email or by posting a notice on our website.
We encourage you to review this privacy policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the bottom of this policy indicates when the most recent changes were made.
Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms. If you disagree with any changes, you may close your account and stop using our services.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, we're here to help.
5312 Golo Bardo, Gabrovo
Bulgaria
This privacy policy is effective as of January 15, 2025 and was last updated on January 15, 2025.